Virtual Assistant

Cargo Intellect is the first Virtual Assistant service provider in the freight industry. We offer a range of services that can help you manage your daily operations efficiently and effectively.

We provide a range of services to support your business operations. Services we offer include.

1- Communication with customers: Our Virtual Assistant can handle all customer communications,

including answering inquiries, providing updates on the shipment status, and addressing any concern or issue.

2- Logistics Coordination: Our Virtual Assistant can work closely with your agents or carriers to arrange freight and ensure that all necessary arrangements are made for your shipments. This includes sending queries to the carriers and local or foreign agents for their best offers, nominating shipments to them and ensuring that shipment is picked up and delivered on time, arranging customs clearance, and ensuring all necessary documents are in order and that any issues or delays are addressed promptly.

3- Documentation Management: Our Virtual Assistant can manage all documentation related to the transportation of goods, including bills of lading, customs documents, etc.

4- Data Entry: We can assist you with data entry tasks such as entering shipment details into your system, creating and managing invoices, and more.

5- Problem-Solving: Our Virtual Assistants are trained to identify and solve problems quickly and efficiently, minimizing distributions to the shipments and ensuring customer satisfaction.

6- 24/7 Availability: Our Virtual Assistants are available 24/7 to handle any customer service or operational needs, ensuring the smooth movement of the cargo. And keep updating the customer on time. We also have day and night shifts, so your shipments are handled smoothly relative to the exporting country’s time.

7- Industry expertise: Our Virtual Assistants are highly knowledgeable about the freight forwarding industry, including regulations, requirements, and best practices. They can provide accurate and up-to-date information to customers, ensuring that shipments are handled with great care.

At our virtual assistant service, we understand that every business is unique, which is why we offer customized services to meet your specific needs. Whether you need assistance managing customer inquiries, coordinating with the carriers, or handling documentation, our Virtual Assistant is here to help.

So don’t let customer service tasks up valuable time and resources. Let our Virtual Assistants handle the day-to-day tasks of customer service. So you can focus on growing your business. Contact us today to learn more about our Virtual Assistant service.